Shipping & Returns
Shipping Policy
At OSGEAR, we are committed to delivering your orders quickly, safely, and discreetly.
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are shipped via trusted courier partners to ensure secure and timely delivery.
- Delivery time may vary depending on your location and shipping method selected.
- Once your order is shipped, you will receive a tracking number via email.
- We ensure discreet packaging to maintain your privacy.
Please ensure that your shipping details are accurate at the time of placing the order, as OSGEAR is not responsible for delays caused by incorrect information.
Returns & Refund Policy
Due to the nature of pharmaceutical and health-related products, we maintain strict return guidelines to ensure safety and compliance.
- We accept returns only if the product is damaged, defective, or incorrect upon delivery.
- Any return request must be reported within 48 hours of delivery with clear photo proof.
- Products must be unused, unopened, and in original packaging.
- Refunds (if approved) will be processed within 5–7 business days after inspection.
For any return or refund inquiries, please contact our support team with your order details.